CRM best practices

5 CRM Best Practices for Implementing and Adopting CRM

CRM, or customer relationship management, is a process used by businesses to manage and analyze customer interactions and data. When delivered correctly, a good CRM strategy will help businesses increase sales, improve customer satisfaction, and better understand their customers. However, implementing and adopting CRM can be a challenge for some businesses. Here are five CRM…

9 web design mistakes

9 Web Design Mistakes Harming Your SEO in 2022

Having a website that attracts and retains customers is essential because your website is the virtual front door to your business. The mere fact that your website is attractive is insufficient in and of itself. You won’t be able to attract high-quality traffic if your site isn’t optimized for SEO. It’s critical to rank well…

Why is a crm necessary for your online business

Why Is A CRM Necessary For Your Online Business?

Covid-19 has had a huge impact on both sides of the retail sector, resulting in a period of rapid transformation in the retail industry during the past few years. Whereas businesses had to act swiftly to improve or, in some cases, establish their e-commerce capabilities, customers took advantage of the increased convenience of shopping via…

Using Your CRM For Advertising

Using CRM increases the business’s relationship with the client. Utilizing data, relationship management is the process of building, enhancing, and managing client connections. By exploiting client data, every organization can better and concentrate its sales and marketing activities in order to expand its business. Using the right CRM, business owners may collect and organize client…

The website for the mobile law firm in New York utilizing marketing technology.
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How This Law Firm Built Its Own Marketing Technology Stack

Law firm Womble Bond Dickinson (U.S.) LLP uses a variety of technologies to support its marketing and business development efforts. The hub of the marketing technology stack is its CRM At the hub of its marketing technology stack are the firm’s CRM system and the enterprise data warehouse. The many spokes that connect to the…

Introducing Viva Sales, a modern way of selling that brings together any CRM, Microsoft 365 and Teams

Microsoft Introduces Viva Sales: CRM, Microsoft 365 and Teams Working Together

Viva Sales is a new seller experience application from Microsoft that combines any customer relationship management technology (CRM), Microsoft 365, and Microsoft Teams to create a more simplified and AI-powered selling experience. The way we work has changed dramatically in the last two years. In today’s hybrid environment, employees want more from their employers, from…

Email Marketing Primer

An Email Marketing Primer

Email marketing sends promotions and branded content via email to help businesses boost sales, build relationships and stay top of mind with existing and potential customers. On average, email marketing delivers a return on investment (ROI) of $36 for every $1 spent. Small businesses can tap into top-rated email marketing tools for much less than…

CRM 101: Why You Need One and How to Choose One

CRM 101: Why You Need One and How to Choose One

In order to scale with your business, you’ll need a cloud-based CRM solution that can scale with you. That’s CRM 101. It’s also even e-commerce 101. That will keep you from doing the same thing over and over again. Using a customer relationship management solution can be of benefit in this situationSoftware-as-a-a-service (SaaS) business applications…